The Investigation and Enforcement Division (BSK) is responsible for enforcing the Cooperative Societies Act 1993 in accordance with the powers and functions of the Malaysia Co-operative Societies Commission as stipulated under Section 23 of the Malaysia Co-operative Societies Commission Act 2007.

i. To receive and resolve complaints related to cooperatives.

ii. To conduct inspections under Section 64 of the Cooperative Societies Act 1993 on cooperatives, related corporations, or their subsidiaries.

iii. To conduct investigations/inquiries under Section 66 of the Cooperative Societies Act 1993 on cooperatives and related corporations.

iv. To conduct investigations under Section 45 of the Malaysia Co-operative Societies Commission Act 2007 for the purpose of prosecution or issuance of compound fines.

v. To monitor compliance under Sections 67 and 69 of the Cooperative Societies Act 1993.

vi. To issue compound offers under Section 93 of the Cooperative Societies Act 1993.

The division is structured into three units:

Complaints and Compound Unit

i. Receive and resolve complaints.
ii. Refer relevant complaints for inspection under Section 64 or investigation under Section 45 of the Cooperative Societies Act 1993.
iii. Record and update complaint statuses.
iv. Handle customer feedback.
v. Issue compounds.
vi. Review appointments of Board Members under subsection 43(2) of the Cooperative Societies Act 1993.

Inspection Unit

i. Conduct inspections under Section 64 and recommend legal action.
ii. Conduct document review and seizure operations for inspection purposes.
iii. Prepare inspection result notifications and written orders under Section 67 of the Cooperative Societies Act 1993, directing cooperatives to take corrective action on identified deficiencies.
iv. Issue legal enforcement orders (control measures) under Section 69 of the Cooperative Societies Act 1993.
v. Conduct investigations/inquiries under Section 66 and recommend legal or preventive actions.
vi. Commend investigations for serious offences or non-compliance with Commission directives.
vii. Monitor compliance with orders under the Cooperative Societies Act 1993.

Investigation Unit

i. Conduct investigations and recommend legal action.
ii. Carry out search and seizure operations.
iii. Arrest or serve summonses to suspects (Accused Persons).
iv. Manage case exhibits, witnesses, and court testimony.
v. Issue certification for release/disposal of case exhibits.
vi. Prepare or validate investigation outcomes in accordance with prescribed instructions.