| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that cooperative registration is carried out within 28 working days from the date of receipt of complete and proper application documents until the date the Certificate of Cooperative Registration is issued and posted to the cooperative. | Jan | 52 | 100 | - | - |
| Feb | 35 | 100 | - | - | |
| Mar | 72 | 100 | - | - | |
| Apr | 54 | 100 | - | - | |
| May | 52 | 100 | - | - | |
| Jun | 46 | 100 | - | - | |
| Jul | 43 | 100 | - | - | |
| Aug | 34 | 100 | - | - | |
| Sep | 37 | 100 | - | - | |
| Oct | 72 | 100 | - | - | |
| Nov | 48 | 100 | - | - | |
| Dec | 37 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that the registration of amendments to cooperative by-laws is carried out within 38 working days from the date of receipt of complete and proper application documents until the date the Certificate of Registration of Amendment is issued and posted to the cooperative. | Jan | 29 | 100 | - | - |
| Feb | 25 | 100 | - | - | |
| Mar | 44 | 100 | - | - | |
| Apr | 43 | 100 | - | - | |
| May | 35 | 100 | - | - | |
| Jun | 19 | 100 | - | - | |
| Jul | 31 | 100 | - | - | |
| Aug | 23 | 100 | - | - | |
| Sep | 31 | 100 | - | - | |
| Oct | 48 | 100 | - | - | |
| Nov | 34 | 100 | - | - | |
| Dec | 24 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that complete and proper cooperative accounts are audited within 55 working days from the date of receipt until the Audit Report and Auditor’s Management Report are signed and posted to the cooperative. | Jan | 265 | 100 | - | - |
| Feb | 261 | 100 | - | - | |
| Mar | 308 | 100 | - | - | |
| Apr | 327 | 100 | - | - | |
| May | 350 | 100 | - | - | |
| Jun | 250 | 100 | - | - | |
| Jul | 306 | 100 | - | - | |
| Aug | 315 | 100 | - | - | |
| Sep | 318 | 100 | - | - | |
| Oct | 443 | 100 | - | - | |
| Nov | 356 | 100 | - | - | |
| Dec | 292 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that complete and proper TMP-JPK loan/financing applications are decided within 40 working days from the date of receipt until the date of decision by the TMP-JPK Trust Fund Committee Meeting, and the decision is posted to the cooperative. | Jan | 20 | 100 | - | - |
| Feb | 10 | 100 | - | - | |
| Mar | * | 0 | - | - | |
| Apr | 14 | 100 | - | - | |
| May | * | 0 | - | - | |
| Jun | 9 | 100 | - | - | |
| Jul | * | 0 | - | - | |
| Aug | 6 | 100 | - | - | |
| Sep | 10 | 100 | - | - | |
| Oct | * | 0 | - | - | |
| Nov | 9 | 100 | - | - | |
| Dec | * | 0 | - | - | |
| *No committee meeting convened. | |||||
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that any complaint received about a cooperative is acted upon and resolved within 21 working days from the date an explanation is received until the response letter is issued and posted to the complainant | Jan | 18 | 100 | - | - |
| Feb | 21 | 100 | - | - | |
| Mar | 20 | 100 | - | - | |
| Apr | 20 | 100 | - | - | |
| May | 23 | 100 | - | - | |
| Jun | 17 | 100 | - | - | |
| Jul | 35 | 100 | - | - | |
| Aug | 22 | 100 | - | - | |
| Sep | 16 | 100 | - | - | |
| Oct | 28 | 100 | - | - | |
| Nov | 12 | 100 | - | - | |
| Dec | 38 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that cooperative cancellations are completed within 70 working days from the date of receipt of complete and proper application documents until the Certificate of Cancellation is issued and posted to the cooperative. | Jan | 1 | 6.6 | 14 | 93.3 |
| Feb | 2 | 11.7 | 15 | 88.2 | |
| Mar | 9 | 22.5 | 31 | 77.5 | |
| Apr | 4 | 33.4 | 8 | 66.6 | |
| May | 1 | 5.8 | 16 | 94.2 | |
| Jun | 0 | 0 | 3 | 100 | |
| Jul | 1 | 50 | 1 | 50 | |
| Aug | 2 | 20 | 8 | 80 | |
| Sep | 1 | 25 | 3 | 75 | |
| Oct | 6 | 50 | 63 | 50 | |
| Nov | 0 | 0 | 4 | 100 | |
| Dec | 2 | 14.3 | 12 | 85.7 | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that applications for private auditors are processed within 14 working days from the date of receipt of complete and proper online application documents, and the audit approval is issued and emailed to the private auditor. | Jan | 14 | 82.35 | 3 | 17.65 |
| Feb | 23 | 100 | - | - | |
| Mar | 26 | 100 | - | - | |
| Apr | 17 | 100 | - | - | |
| May | 27 | 100 | - | - | |
| Jun | 11 | 100 | - | - | |
| Jul | 22 | 95.65 | - | - | |
| Aug | 22 | 100 | - | - | |
| Sep | 18 | 100 | - | - | |
| Oct | 30 | 100 | - | - | |
| Nov | 19 | 100 | - | - | |
| Dec | 16 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that online dividend approval is processed within 14 working days from the date of receipt of complete and proper online application, and the approval letter for dividend payment is issued and emailed to the cooperative. | Jan | 25 | 86 | 4 | 14 |
| Feb | 40 | 100 | - | - | |
| Mar | 43 | 100 | - | - | |
| Apr | 49 | 100 | - | - | |
| May | 60 | 100 | - | - | |
| Jun | 16 | 100 | - | - | |
| Jul | 56 | 100 | - | - | |
| Aug | 59 | 100 | - | - | |
| Sep | 40 | 100 | - | - | |
| Oct | 59 | 98 | - | - | |
| Nov | 74 | 100 | - | - | |
| Dec | 37 | 100 | - | - | |
| Our Commitment | Evaluation Period | Within Charter Period | Beyond Charter Period | ||
|---|---|---|---|---|---|
| Total | % | Total | % | ||
| Ensure that applications for honorarium approval are processed within 14 working days from the date of receipt of complete and proper online application, and the approval letter for honorarium payment is issued and emailed to the cooperative. | Jan | 61 | 87 | 9 | 13 |
| Feb | 52 | 100 | - | - | |
| Mar | 100 | 100 | - | - | |
| Apr | 93 | 100 | - | - | |
| May | 148 | 100 | - | - | |
| Jun | 51 | 100 | - | - | |
| Jul | 168 | 97 | - | - | |
| Aug | 167 | 99 | - | - | |
| Sep | 108 | 100 | - | - | |
| Oct | 171 | 100 | - | - | |
| Nov | 157 | 98 | 3 | 2 | |
| Dec | 108 | 99 | 1 | 1 | |
