CALENDAR

1. Registration of Co-operative

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure co-operative registration is carried out within 28 working days and the registration of amendment for the Co-operative by-laws is implemented within 38 working days from the receipt date of the completed and proper Application Document until the Co-operative Registration Certification and Co-operative Bylaws Registration Co-operative Certification is issued and posted to the co-operatives. Jan 114 100 0 0
Feb 118 100 0 0
Mac 108 99 1 0.91
Apr 119 99 1 0.91
Mei 89 100 0 0
Jun 110 99 1 1
Jul 92 100 0 0
Ogo 56 100 0 0
Sep 48 100 0 0
Okt 39 100 0 0
Nov 59 100 0 0
Dis 68 100 0 0
           

 

2. Registration of Co-operative By-Laws and (or) Its AmendmentRegistration of Co-operative By-Laws and (or) Its Amendment

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure registration of co-operative by-laws (and) or its by-laws is implemented within 38 working days from the receipt date of the completed and proper Application Document until the Co-operative By-laws Registration Co-operative Certification is issued and posted to the co-operatives. Jan 19 100 0 0
Feb 26 100 0 0
Mac 23 100 0 0
Apr 21 100 0 0
Mei 18 100 0 0
Jun 21 100 0 0
Jul 22 100 0 0
Ogo 21 100 0 0
Sep 10 100 0 0
Okt 24 85.71 4 14.29
Nov 19 100 0 0
Dis 17 100 0 0
           

3. Auditing of Co-operative Accounts

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that the completed and proper co-operative accounts are audited within 55 working days from receipt date until the date of Auditor Report and Auditor Management Report are signed and posted to the co-operatives. Jan 164 100 0 0
Feb 183 100 0 0
Mac 295 100 0 0
Apr 322 100 0 0
Mei 318 100 0 0
Jun 366 99 1 1
Jul 276 100 0 0
Ogo 194 100 0 0
Sep 264 100 0 0
Okt 325 100 0 0
Nov 305 100 0 0
Dis ... ... ... ...
           

4. Application for Tabung Modal Pusingan (TMP-JPK)

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that result of the complete and proper TMP-JPK loan/ financing application is released within 40 working days from the receipt date to the date of the TMP-JPK Trust Fund Committee Meeting results which is posted to the co-operatives. Jan 29 100 0 0
Feb 23 100 0 0
Mac 18 100 0 0
Apr 0* 0 0 0
Mei 24 100 0 0
Jun 12 100 0 0
Jul 14 100 0 0
Ogo 0* 0 0 0
Sep 27 100 0 0
Okt 15 100 0 0
Nov 38 100 0 0
Dis ... ... ... ...
* Tiada Mesyuarat JK          

5. Co-operative Complaints

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that the complaints received pertaining to the co-operative is taken action and resolved within 21 working days from the receipt of the explanation until the date the complaint letter is responded to and posted to the complainer. Jan 17 100 0 0
Feb 27 100 0 0
Mac 32 100 0 0
Apr 26 100 0 0
Mei 30 100 0 0
Jun 41 100 0 0
Jul 46 100 0 0
Ogo 34 100 0 0
Sep 28 100 0 0
Okt 16 100 0 0
Nov 33 100 0 0
Dis ... ... ... ...
           

 

6. De-registration of Co-operative

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that the co-operative de-registration process is completed within 70 working days from the recommended date until the date the Co-operative Deregistration Decree is issued from SKM Executive Chairman; and is posted to the co-operative. Jan 9 81.82 2 18.18
Feb 6 85.71 1 14.29
Mac 7 100 0 0
Apr 5 83.33 1 16.67
Mei 12 85.71 2 14.29
Jun 21 95.45 1 4.55
Jul 24 96 1 4
Ogo 25 100 0 0
Sep 18 72 7 28
Okt 14 25 36 72
Nov 8 25 21 75
Dis ... ... ... ...

7. Application for Co-operative Auditing by Private Auditor

Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that any application from private auditor is processed and completed within 14 working days upon receiving complete and proper application document from online application until certification approval to audit is issued and e-mailed to applicant. Jan 30 100 0 0
Feb 19 100 0 0
Mac 23 100 0 0
Apr 18 100 0 0
Mei 14 100 0 0
Jun 18 100 0 0
Jul 1 100 0 0
Ogo 12 100 0 0
Sep 20 100 0 0
Okt 16 100 0 0
Nov 17 100 0 0
Dis ... ... ... ...
           

8. Application for Dividend

           
Our Commitment Time/ Period Compliance Non-Compliance
           
    Jumlah % Jumlah %
           
Ensure that the approval for dividend through online application is processed and completed within 14 working days upon receiving complete and proper application document online, until approval for dividend is issued and e-mailed to co-operative. Jan 31 91 3 9
Feb 32 97 1 3
Mac 33 97 1 3
Apr 31 100 0 0
Mei 26 100 0 0
Jun 73 97 1 3
Jul 57 100 0 0
Ogo 38 97 1 3
Sep 49 100 0 0
Okt 35 100 0 0
Nov 53 100 0 0
Dis ... ... ... ...
           

9. Application for Honorarium

           
Our Commitment Time/ Period Compliance Non-Compliance
           
    Total % Total %
           
Ensure that the application for honorarium payout is implemented within 14 working days upon receiving complete and proper application document online, until approval for honorarium payout is issued and e-mailed to co-operative. Jan 58 98 1 2
Feb 70 96 3 4
Mac 74 98 2 2
Apr 72 99 1 1
Mei 52 98 1 2
Jun 180 99 1 1
Jul 177 99 2 1
Ogo 107 97 3 3
Sep 110 100 0 0
Okt 104 97 3 3
Nov 120 100 0 0
Dis ... ... ... ...
           

Client Charter Achievement 2014